Privacy at a Glance
How Teddy Casino Handles Your Data
You Control Your Data
Registered players can request access to the personal information we hold, ask for corrections, or request deletion — subject to legal and operational requirements.
SSL Encryption Throughout
All data transmitted between your device and Teddy Casino is protected by SSL encryption. Your login credentials, payment details, and personal information travel securely at all times.
We Don't Sell Your Data
Teddy Casino does not sell, rent, or trade your personal information to any third party for marketing purposes. Data shared with service providers is strictly limited to what is needed to operate the platform.
PHP Payment Security
Financial transactions via GCash, Maya, bank transfer, and online banking are processed through secure payment channels. We store only what is necessary to manage your account — not full payment credentials.
Collected Only What's Needed
We follow a data minimisation approach — collecting only the personal information required for account management, KYC compliance, payment processing, and responsible gaming obligations.
Philippines-Focused Compliance
This Privacy Policy is designed in alignment with applicable Philippine data privacy principles. Our platform, operations, and data handling are focused entirely on the Philippine market.
Introduction
This Privacy Policy describes how Teddy Casino ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the teddycasino.app platform and associated mobile applications. By registering for an account or using any Teddy Casino service, you agree to the practices described in this policy.
This policy applies to all personal data collected from individuals physically located in the Philippines. If you have questions about how your data is handled, please contact us at [email protected].
Our Commitment
We are committed to protecting your privacy. We collect only what we genuinely need, store it securely, and never use it in ways you wouldn't reasonably expect from an online gaming platform.
1. What Information We Collect
When you register and use Teddy Casino, we may collect the following categories of personal information:
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account access, OTP delivery, support |
| Financial Data | GCash/Maya account name, bank account details | Processing PHP deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal records, bet history | Account management, dispute resolution |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration | Platform improvement, responsible gaming monitoring |
We do not intentionally collect sensitive personal information beyond what is required for identity verification and legal compliance. If additional information is requested, the purpose will be clearly communicated at the time of collection.
2. How We Use Your Information
Teddy Casino uses your personal data for the following purposes:
- Account management: Creating and maintaining your account, verifying your identity, and processing login authentication including OTP.
- Payment processing: Handling PHP deposits and withdrawals via GCash, Maya, bank transfer, and online banking — and reconciling transactions.
- KYC compliance: Verifying that players meet the 21+ age requirement and confirming identity before processing withdrawals.
- Customer support: Responding to queries, resolving disputes, and investigating account issues.
- Platform security: Detecting and preventing fraud, unauthorised account access, money laundering, and other prohibited activities.
- Responsible gaming: Monitoring play patterns to identify behaviour consistent with problem gambling and fulfilling related obligations.
- Platform improvement: Analysing usage data to improve game performance, navigation, and the overall player experience.
- Legal compliance: Meeting obligations under applicable Philippine law, responding to lawful requests from authorities, and maintaining required records.
We do not use your data for automated decision-making that produces significant legal effects without human review, except as required for fraud and security screening.
4. Data Storage and Security
Your personal data is stored on secure servers protected by industry-standard technical and organisational measures, including:
- SSL/TLS encryption for all data in transit between your device and our platform.
- Access controls that restrict internal access to personal data on a strict need-to-know basis.
- Logging and monitoring systems that detect unusual access patterns or potential security incidents.
- Regular security reviews of systems that store or process personal data.
No security system is completely infallible. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable Philippine legal requirements.
Your personal data will be retained for as long as your account is active and for a reasonable period thereafter as required for legal, accounting, or dispute resolution purposes. When data is no longer needed, it will be securely deleted or anonymised.
5. Your Rights as a Data Subject
As a player of Teddy Casino, you have the following rights in relation to your personal data:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: If any of your personal information is inaccurate or incomplete, you may request that it be updated.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention requirements.
- Right to object: You may object to processing of your data for certain purposes, including direct marketing.
- Right to restrict processing: In certain circumstances, you may request that we limit how your data is used while a concern is being resolved.
- Right to data portability: Where technically feasible, you may request a copy of your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within a reasonable timeframe in accordance with applicable law. Identity verification may be required before your request is processed.
6. Cookies and Tracking Technologies
Teddy Casino uses cookies and similar technologies to support platform functionality, security, and performance analysis. Cookies are small text files stored on your device when you access the platform.
We use the following types of cookies:
- Essential cookies: Required for the platform to function correctly — including session management and security features. These cannot be disabled.
- Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected is aggregated and not personally identifiable in its analysed form.
- Preference cookies: Remember your settings and choices to improve your experience across sessions.
Most browsers allow you to manage or disable cookies through their settings. However, disabling essential cookies may affect the functionality of your Teddy Casino account. We do not use advertising or cross-site tracking cookies.
7. Minors and Age Restriction
Teddy Casino is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that an account has been registered by or used by a minor, that account will be closed immediately, all funds will be returned to the original payment source, and any associated data will be deleted.
If you believe a minor may be using the platform, please notify us immediately at [email protected].
8. Third-Party Services
The Teddy Casino platform may incorporate third-party services such as payment gateways, identity verification tools, and analytics platforms. These services are provided by independent companies and are subject to their own privacy policies.
Teddy Casino is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with through or alongside our platform. We select third-party partners carefully and require them to comply with data protection standards consistent with this policy.
9. Marketing Communications
With your consent at registration or at any point thereafter, Teddy Casino may send you notifications about platform updates, available promotions, and relevant gaming information via your registered email address or mobile number.
You can opt out of marketing communications at any time by contacting [email protected] and requesting to be removed from marketing lists. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, or security alerts.
10. Changes to This Privacy Policy
Teddy Casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When changes are made, the revised policy will be published on this page with an updated "last updated" date.
We encourage you to review this page periodically. Continued use of the Teddy Casino platform after a policy update is published constitutes your acknowledgment of the changes. For significant updates, we may also notify you via your registered contact details.
11. Contact and Complaints
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please contact our support team:
We aim to respond to all privacy-related enquiries within a reasonable timeframe. If you are not satisfied with our response, you may have the right to raise a concern with the relevant data protection authority under Philippine law.
Play at Teddy Casino with Confidence
Your data is protected, your transactions are in PHP, and your privacy is taken seriously. Register today and experience the full game lobby.