Our Commitment
Tools and Principles for Responsible Play
Strictly 21 and Above
Teddy Casino enforces a strict minimum age of 21 for all account registrations. Identity verification is required, and any account found to belong to a minor is closed immediately with all funds returned.
Deposit Limit Controls
Set a daily, weekly, or monthly PHP deposit limit on your account to keep spending within your means. Limit reductions take effect immediately; increases require a cooling-off period before they apply.
Self-Exclusion Option
If you feel your gaming has become a concern, you can request a voluntary self-exclusion period. During this time, your account is suspended and all marketing communications are stopped.
Session Awareness
Long gaming sessions can make it harder to stay aware of time and money spent. We encourage players to set session time limits and take breaks regularly — even when things are going well.
Play History Access
Your account gives you full visibility into your transaction and betting history. Reviewing how much time and PHP you've spent helps you stay grounded and make informed decisions about your play.
Support Is Always Here
Our support team is available 24/7. If you're concerned about your own gaming or that of someone you know, you can reach out to us any time at [email protected].
Gaming Should Always Be Fun
At Teddy Casino, we genuinely care about the wellbeing of every Filipino player on our platform. Whether you're spinning slots between basketball games, joining an eBingo room on a Friday night, or placing live bets on a PBA quarterfinal — the experience should add to your day, not take away from it.
The reality is that for most people, online gaming is simply a form of entertainment — no different from watching a film or attending a concert. You spend what you're comfortable with, enjoy the experience, and move on with your day. That's how gaming works best, and that's the environment we work to create at Teddy Casino.
But we also recognise that some players may find it harder to maintain that balance. Problem gambling is real, it affects a small percentage of players across all types of gaming platforms, and it can have a genuine impact on finances, relationships, and mental health. We take that seriously — which is why responsible gaming isn't just a page on our site. It's built into how we operate.
A Simple Rule to Keep in Mind
Before every session, decide how much PHP you're comfortable spending and treat that as your budget — not a target. When it's gone, close the tab. That single habit makes a significant difference over time.
Responsible Gaming Tools at Teddy Casino
We provide practical tools that give you direct control over how you use the platform. Here's what's available:
Deposit Limits (Daily / Weekly / Monthly)
Set a maximum amount in PHP that you're allowed to deposit within a given period. You can reduce your limit at any time — it takes effect straight away. Increasing a limit requires a mandatory waiting period before it activates, giving you time to reconsider.
Self-Exclusion
Request a voluntary suspension of your account for a fixed period — from a short break to a longer exclusion. During self-exclusion, you cannot log in, deposit, or place bets. All promotional communications are also paused. Contact [email protected] to request this.
Reality Checks and Session Awareness
Your account activity log shows how long you've been playing and what you've spent during a session. We recommend checking in periodically — stepping back for five minutes is often all it takes to reset your perspective.
Transaction and Bet History
Your full PHP deposit, withdrawal, and wagering history is accessible from your account at any time. Reviewing your history regularly — especially after a longer session — keeps spending visible and helps with budgeting.
Account Closure
You can permanently close your Teddy Casino account at any time by contacting support. Any remaining PHP balance will be processed as a withdrawal to your registered payment method after standard verification is completed.
Signs That Gaming May Be Becoming a Problem
Problem gambling rarely announces itself clearly. It tends to develop gradually — starting as a hobby that slowly begins to crowd out other priorities. Here are some signs worth watching for:
- Spending more PHP than you originally planned, regularly and not just occasionally.
- Chasing losses — placing more bets to try to recover money you've already lost.
- Feeling restless, irritable, or anxious when you're not playing.
- Hiding gaming activity from family members or close friends.
- Gambling with money that was set aside for bills, food, or other essential expenses.
- Borrowing money or selling personal items to fund gaming activity.
- Spending significantly more time gaming than you originally intended.
- Gaming to escape stress, anxiety, or personal problems rather than for entertainment.
If Any of These Sound Familiar
Recognising the signs is already a meaningful step. Contact our support team at [email protected] to discuss self-exclusion or account closure. You can also speak to someone you trust.
Quick Self-Check: How's Your Relationship with Gaming?
These questions aren't a clinical assessment — just a prompt to reflect honestly. If several of these feel accurate, it may be worth taking a break and talking to someone.
Have I ever spent more on gaming than I planned to, more than once in a short period?
Do I think about gaming frequently during work, school, or family time?
Have I ever hidden gaming activity or my spending from someone close to me?
Have I placed bets using money intended for rent, groceries, or bills?
Do I feel the urge to keep playing after a loss to win back what I've spent?
Has gaming ever negatively affected a relationship, my job, or my finances?
If you answered yes to two or more questions, consider speaking to our support team or taking a break from the platform. There's no shame in it — it shows good self-awareness.
Tips for Keeping Gaming Enjoyable
These practical habits can make a real difference in how you experience online gaming over the long term — especially for players in the Philippines where mobile gaming is woven into daily life.
- Set a PHP budget before you start — and treat it as money spent on entertainment, the same way you'd treat a movie ticket or a night out.
- Only play with money you can afford to lose. Never use funds meant for household needs, family expenses, or savings.
- Don't chase losses. A losing session is a losing session — trying to win it back usually makes things worse.
- Take regular breaks. Even during a winning session, step away from time to time. Your judgment stays clearer when you're not mid-session.
- Avoid gaming when stressed, anxious, or upset. These emotional states tend to lead to impulsive decisions that don't reflect your normal thinking.
- Use the deposit limit tools available on your account. Having a hard limit removes the need to make that decision in the moment.
- Keep gaming as one part of a balanced life — make sure it coexists with family, friends, work, and other hobbies rather than displacing them.
Age Restriction — 21 and Above Only
Teddy Casino is strictly for adults who are at least 21 years of age. This is not a recommendation — it is a firm requirement that we enforce through identity verification during account registration and before processing withdrawals.
If you are a parent or guardian and you believe a minor in your household may have accessed or registered on Teddy Casino, please contact us immediately at [email protected]. The account will be closed, and any funds will be returned to the original payment source.
We also recommend that parents and guardians use device-level parental controls and browser restrictions to prevent minors from accessing gaming websites on shared devices.
Common Questions
Responsible Gaming FAQ
Play at Teddy Casino — With the Right Mindset
Register free, set your PHP budget, and enjoy the game lobby — knowing the tools to stay in control are always available to you.